Frequently Asked Questions | Chogory

Frequently Asked Questions

Yes, we ship to most countries all over the world. 

This is our standard delivery for all orders.
Here you can find the full delivery conditions.

We have our own warehouse in Shanghai and Shenzhen of China, so we shipped your goods from Shanghai or Shenzhen , China.

Respecting your privacy is of utmost importance to us at CHOGORY. Any information you submit to our website, or that is gathered by a “cookie” during your visit, is used strictly by CHOGORY to maintain a record of your purchases and for promotional reasons. We do not sell, transfer, rent or trade your information to any third party. 

When you register at our site, you will be asked to submit some personal information, such as name and contact information.CHOGORY will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party.

At Chgory we accept all major credit cards and payments made through PayPal. Payment must be made in full before shipment.

If you are not satisfied with our product within 7 days of receiving, you can return it for a full refund except shipping costs.

We begin working on your product immediately after your order is placed.
If you want to change an order please contact us as soon as possible.

If your question is not listed here, please feel free to contact us.

You can go to our tracking page.

You need to fill in your Order ID number and the email address you used when placing your order. We have a system that allows you to track your order and shipment status.